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✦ Built for mid-market retailers with custom carts

AI answers your customers, your team closes deals.

AI trained only on your business content handles routine questions with 90% accuracy — and hands off to your live agents the moment it matters. SMS, web chat, and AI in one inbox.

Schedule a 15-minute demo →See how it works

90%+ answered by A.I. · 5× Return

Trusted by mid-market retailers with custom-built carts

MyPlates.com
Collegeboxes
Ooma

70–90%

reduction in routine support tickets

90%

AI answer accuracy, trained only on your content

1 inbox

SMS, web chat & social — agents take over anytime

How it works

Transform your shopping cart to a shopping experience.

01

Turn browsers into buyers

Your AI concierge guides shoppers through product discovery, order tracking, and checkout — 24/7 via web chat and SMS. Every question answered from your own content.

02

Escalate with intent

High-value or complex conversations automatically route to your team by your rules. Customers get white-glove service without dead-end bot loops.

03

Plug into your platform

Custom cart? No app store needed, no replatforming. One widget snippet and an SMS number — you're live in days, not months.

For retailers Shopify apps ignore

If you run a custom cart, most AI chat tools weren't built for you. Alive5 was.

See it configured for your store in a 15-minute call — running on your own site, with your own content.

Schedule a demo →
  • ✓
    Custom & home-grown carts

    No replatforming. Drop in a widget, keep your stack.

  • ✓
    Live agent escalation

    Your team takes over instantly — by topic, value, or VIP.

  • ✓
    Business SMS included

    One number for marketing, support, and AI replies.

  • ✓
    Trained on your content

    FAQs, policies, product data — no hallucinations.

"
It costs us almost twice as much per chat with standalone AI — and that doesn't even include the 30 minutes agents spend on each thread, which effectively doubles it. Alive5 is clearly the smarter, more affordable path. It keeps our team off conversations that won't convert, so we can focus on the ones that actually drive revenue.
Sean KennedyVP, MyPlates.com
Ready in days, not quarters

See it running on your own site in 15 minutes.

No commitment. We'll configure a working demo using your real content and walk you through the inbox, the AI, and the handoff rules.

Schedule a 15-minute demo →

15 minutes · live on your own site · no commitment